Refund Policy

If you have an issue with your order, please contact us as soon as possible so we can help.

Change of mind

We do not guarantee refunds for change-of-mind purchases unless required by applicable law.

Damaged, faulty or incorrect items

If your order arrives damaged, faulty, or incorrect, please contact us within 7 days of delivery with your order number and clear photos where applicable.

Refund approval

Once reviewed and approved, refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Returns

Do not send items back without contacting us first. Return instructions will be provided when a return is approved.

Non-returnable items

Certain items may not be eligible for return for hygiene, safety, custom-order, or other operational reasons where permitted by law.